The main reason we get less than seller 4-star reviews and how to avoid it.

AstroTours.org has over 1000 five-star reviews from satisfied customers (that adds up to more stars than in the wild duck cluster M11). However, our average is 4.95 which means in 20 reviews 19 will be 5 star and one will be 4 star.

Most of the four-star reviews do not mention any specific negative experience. All we can do is speculate about the reasons behind these four-star reviews... I think it's likely people that like the tour but 4 star is the best they ever review something, this is how my dad approaches reviews, but like I said without them sating anything wrong it's all speculation.

Of the very few 4-star reviews that actually cite a reason for not giving 5 stars the vast majority usually say it's because of the weather. While we cannot control the weather, we do monitor the weather and send an email a day or so before the tour with the current weather and temperature forecast. We also provide hand warmers and have a few blankets you can use during the tour. However, it's important for prospective guests to understand that this is an outdoor program, and weather conditions can affect the experience. Also, we appreciate the vast majority of our guests who understand this and don't hold it against us.

It's important for guests to be aware that the tour takes place right after sunset, and as the sun goes down, the temperature drops. Therefore, it's recommended to bring an extra coat, layer, or blanket to use once it starts getting cooler to keep yourself comfortable throughout the tour. If when you get the email before your tour and it says it will be too cold for you feel free to cancel. we also guarantee satisfaction so if for any reason you are not satisfied with your tour let us know and we will issue a full refund.

In conclusion, while AstroTours.org has received an overwhelmingly positive response from our customers, there is still a small percentage of four-star reviews. Most of these reviews cite no issues at all but of the few that do weather-related issues are the main reason, which is beyond the control of the company. However, AstroTours.org is committed to providing guests with all the necessary information to prepare for the tour and have the best possible experience. Prospective guests should be aware of the weather conditions and take steps to stay warm and comfortable throughout the tour. With proper preparation and realistic expectations, AstroTours.org is sure to provide a memorable and enjoyable experience for all their guests.

AstroTours.org now has over 1000 5 star reviews!

AstroTours.org has built a stellar reputation in the tour industry, and it's not hard to see why. The company has amassed of over 1000 five-star reviews in the last four years alone, which is a remarkable achievement. To put this in perspective, this is just about as many stars as in the wild duck star cluster M11.

The Wild Duck star cluster M11 (AstroTours.org has more stars in their reviews than pictured here)

We at AstroTours.org are grateful to everyone who has taken the time to leave a review, and we are looking forward to many more to come. Each review is a valuable source of feedback that helps the company to continually improve and refine their services.

One reviewer commented, "was especially patient with my 15 year old son who had A LOT of questions related to the content of the tour and otherwise." This demonstrates that AstroTours.org goes above and beyond to ensure that their clients are fully engaged and satisfied with the experience.

Another reviewer stated, "I can't recommend this experience highly enough!" This sentiment is echoed by many others who have had the pleasure of experiencing AstroTours.org's tours. The company has clearly left a lasting impression on many of their customers.

A reviewer also said, "Amazing education experience! If you like astronomy or astrology, you will love this tour." This highlights AstroTours.org's commitment to providing educational experiences that are both informative and enjoyable.

Finally, another reviewer described the company as having a "Fabulously friendly and well-informed host!" This demonstrates that the team at AstroTours.org is not only knowledgeable but also approachable and friendly, making for a truly enjoyable experience.

In conclusion, AstroTours.org's impressive number of five-star reviews from the last four years is a testament to our exceptional service, personalized experiences, and knowledgeable team. The company is grateful to everyone who has taken the time to leave a review and is looking forward to many more to come. If you're a space enthusiast looking for a unique and unforgettable experience, AstroTours.org is definitely worth considering.

AstroTours.org Announces Price Increase for Summer Months

Press release Mar 17th 2023 Boulder Colorado:

AstroTours.org, the leading provider of astronomy tours, regrets to announce a price increase for the upcoming summer months. Due to inflation and rising operational costs, the adult ticket price will be raised from $40 to $42, and the child ticket price will increase from $20 to $21.

Despite the price increase, all gift cards purchased before the increase will be honored at the original price, so customers are encouraged to purchase gift cards quickly to lock in the current rate.

We apologize for the inconvenience that this may cause to our customers. We have done our best to keep our prices stable, but unfortunately, the cost of doing business has risen. We appreciate your understanding and continued support.

AstroTours.org also recognizes that some customers may have genuine financial difficulties especially now and is still open to adjusting prices in those cases, provided that the request comes with a smile :)

Finally, it's worth noting that the new ticket price of $42 is not just any number. According to Douglas Adams's Hitchhiker's Guide to the Galaxy, 42 is the meaning of life, the universe, and everything. So, in a way, the new price is quite special!

Thank you for your understanding, and we look forward to welcoming you on our tours soon.

For more information, please visit the AstroTours.org website or contact Luke@AstroTours.org